Switch to mobile website Switch to full website
Share Close

Return & Refund Policy

RETURN & REFUND POLICY:

All returns and refunds are up to the discretion of The Artist Lab.

  • I understand as my child (ren’s) guardian All Trial Class purchases are final sale and cannot be refunded or exchanged with no exceptions.

  • I understand as my child (ren’s) guardian All Presale, Discount, and Early Enrollment classes and camp purchases are final sale and cannot be refunded or exchanged, with no exceptions.

  • I understand as my child (ren’s) guardian All Regular-priced classes and Camp purchases can be returned for a partial refund of class tuition minus the $35 transaction fee within 14 days of purchase.

    • Within 3 days of purchase: 80% of tuition minus a $35 transaction fee

    • Within 3-14 days of purchase: 20% of tuition minus a $35 transaction fee

    • After 14 days: No refunds or exchanges, with no exceptions

  • I understand as my child (ren’s) guardian All Classes and Camps are final sale and cannot be refunded or exchanged, with no exceptions after the first class is in use. All unused classes and hours remaining in the class package are not exchangeable for other classes, camps, or other special events. No price adjustment will be issued for any packages.

  • I understand as my child (ren’s) guardian All Classes and Camps purchased during the Covid-19 (and its variants) pandemic will not be subject to refunds under no circumstances. Instead, Classes and Camps may be put on hold with management’s permission.